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The commercial risk of relying on referrals and repeat clients
Here’s the article in brief, so you can decide if you’d like to read it in full…… Referrals and repeat clients are valuable, but r elying entirely on them can leave an engineering consultancy exposed. Projects may be postponed, key contacts may leave and established clients may have no suitable work available. Proactive business development creates additional opportunities alongside existing relationships. It involves identifying suitable organisations, contacting relevant pe
Kevin Hayward
Sep 167 min read


How engineering firms build trust
A prospective client can recognise your qualifications, understand your experience and believe you are technically capable, yet still hesitate to appoint you. They may be unsure whether you will meet their deadlines, explain problems clearly or give advice that serves their interests. Appointing an engineering firm involves relying on judgement the client may not be equipped to check personally. They need confidence in the people doing the work, particularly when information
Kevin Hayward
Sep 157 min read


Good work deserves a deliberate approach to winning it
Most of my working life has been spent in engineering, construction and the built environment. Winning work was part of running my own consultancy, alongside delivering projects, managing capacity and looking after clients. I know what it feels like to be busy with today’s work while wondering where the next appointment will come from. I also know how easily business development can slip down the list when a project needs your attention. That is why I’m writing these articles
Kevin Hayward
Sep 142 min read
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